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Save vacation - despite Covid-19

(Last update: 21.11.2021)

Dear guests,

regarding the lockdown in whole Austria, our hotel unfortunately is closed from 22nd of November until 12th of December 2021!


Probably from 13th of December 2021 the entrance is possible for VACCINATED or RECOVERED persons only again!
We keep you informed at this place, as soon as we recieve more information.

Valid proof for check-in:

  • Vaccination confirmation
    (valid from completed vaccination for 9 months;
    EU-licensed vaccinations:
    Biontech-Pfizer, Astra Zeneca, Moderna, Johnson & Johnson
    (From 3rd of January 2022 a second injection for Johnson & Johnson vaccacines is necessary)
  • Medical confirmation of a past COVID infection
    (during 6 months; a proof of antibodies after 6 months is not valid!)

This is valid for hotels, gastronomy, cable cars, events, leisure activities as well as service providers.

Please note, that the Covid - measures, according to the staged plan of the Austrian government, could be modified. We recommend to check the current measures short-termed before arrival once again!

BREAKFAST:

We reserve the right to make limitations of persons and timed appointments for breakfast.


FACE MASK MANDATORY

  • Currently FFP2 masks are required in all publicly accesible closed rooms.

The mask mandatory is valid from the age of 6 years. Children between 6 and 14 years are allowed to wear a usual face mask instead of FFP2.

LINKS
to further important information:


CANCELLATION

Of course we hope, that you can spend a safe, healthy and relaxed holiday with us. To leave no question unanswered, we summarized our cancellation terms related to COVID 19 for you:

Cancellations are only valid in written form. The following cancellation fees applies:

A cancellation without of cancellation fees is possible 2 month before your arrival.
Of course we don’t account cancellation fees if an arrival is not possible related to COVID-19 local quarantine provisions or closing of the borders.

  • 2 month to 1 month before the date of arrival: 50 % of the total agreed rage
  • 1 month to 1 week before the date of arrival: 70 % of the total agreed rate
  • During the last week before the date of arrival: 90 % of the total agreed rate
  • In case of no show, premature departure or later arrival we are entitled to charge the total agreed rate for the reservation.
  • If fewer people arrive than reserved for, the agreed rate for the entire number of people is charged.

We recommend you to conclude a travel insurance!
For example at the travel insurance “Europäische Reiseversicherung”.
Current information of the travel insurance “Europäische Reiseversicherung” related to COVID-19: Covid-19 information on travel insurance.
It's recommendable to conclude the travel insurance simultaneous with the room reservation to be insured directly!

BEHAVIOUR RULES:

We beg you to contribute an important part for a safe stay for yourself and yours fellows.

  • Assume personal responsibility: If you feel sick don’t start on a journey / stay in your holiday accommodation and contact your host immediately.
  • Wash your hands regularly with soap (for the minimum of 30 seconds) and use disinfectants.
  • Cough and sneeze in your crook of the arms or in a tissue.
  • Ventilate your room periodically.
  • Please follow the instructions of the hotel staff.
  • Use the elevator alone or with fellow travellers only.
  • Please follow the instructions of the hotel staff.

OUR PREVENTATIVE MEASURES:

We have adapted our already high hygienic standards to the current circumstances. To provide you a safe and relaxed holiday, we do our best.

  • We are already vaccinated.
  • We refrain from habitual shaking hands.
  • Hand disinfection is available in public areas.
  • Cleaning of the rooms, bedclothes, dishes and cutlery in compliance with the special hygienic measures. Just let us know, if you don’t require a daily room service.
  • Plexiglass guard at our reception.
  • We ventilate the breakfast-room periodically.
  • We reserve the right to make limitations of persons and timed appointments for breakfast.
  • Check in: Keys and pens are disinfected for you.
    Based on the special hygienic measures the room cleaning takes more time and therefore we guarantee the room check in not until 04:00 p.m. We apologize for any inconvenience.
  • Check out: Cashless payment possible (Visa, Mastercard, Maestro).

We adjust the hygienic measures currently to the governmental provisions.
For that reason there might be short-termed alterations!


Together we can protect ourselves and our fellows!

Cordially, yours family Pfeifer


-Although we take all reasonable measures to check the contents,
we cannot accept liability for the contents of external links.-

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